Mentions légales

Legal Notice (Act on Specified Commercial Transactions)

Seller

Galerie Eclat

Responsible Person

YOSHIOKA AKIKO

Address

1-12-1 3C Torii Nishidori, Nakamura-ku,

Nagoya, Aichi 453-0054, Japan

Phone Number

+81-52-718-6382

Please contact us primarily via email.

Email

commo.art@gmail.com

Business Hours

Monday to Friday, 10:00–15:00 (JST)

Closed on weekends and public holidays.

Product Prices

Prices are listed on each product page and include consumption tax (if applicable).

Additional Fees

Shipping is free.

No other additional charges apply.

Delivery Time

Orders are typically shipped within 10–14 business days after payment confirmation.

Delivery times may vary depending on production status and destination.

Payment Methods and Timing

We accept credit cards and other payment methods available through Shopify.

Payment is processed at the time of purchase.

Exceptions to the Right of Withdrawal (For EU Customers)

Under the EU Consumer Rights Directive, the 14-day right of withdrawal (cooling-off period) does not apply to "goods made to the consumer's specifications or clearly personalized." Since our reproduction art pieces are strictly made-to-order and created individually upon receiving your request, they fall under this exception.

Therefore, all sales of made-to-order reproduction paintings are final, and we cannot accept cancellations, returns, or refunds after the order has been confirmed and production has commenced.